Game variety and quality

We look for sites that offer a wide variety of slots, table games and live dealer games from top software providers with excellent return-to-player ( RTP ) rates.

User experience

Our team considers aspects such as responsive web design, app availability for iOS and Android devices, ease of navigation, and whether a casino and its games load and run smoothly and reliably without errors or glitches.

Sign-up process

Online casinos that offer a quick, easy and straightforward sign-up process earn higher marks. We appreciate sites that provide detailed, transparent Terms and Conditions to players upfront during the sign-up process, particularly with respect to bonuses.

Bonuses and Promotions

When we recommend an online casino we consider the types of bonuses, their sizes, and the fairness of their wagering requirements and Terms and Conditions.

Payment methods

We look for a wide range of accepted payment methods for both deposits and withdrawals. We especially prefer casinos that offer methods that are convenient for users in the regions they serve.

Transfer speeds, fees and reliability

Along with a variety of payment methods, we look into the speed and reliability of processing deposits and withdrawals. The applied fees ( if any ) for the different payment options are also an important factor.

Casino features

Casinos that offer tournaments, VIP programs, or other special features will often rank higher.

Customer support

Our team evaluates customer support by checking its available channels ( email, phone and text ). We personally test each casino's support teams for turnaround times as well as knowledgeability and professionalism.

Security

Ironclad encryption helps to ensure that customers' data stays safe from hackers, and that online casino sites and apps are not infected by viruses or malware.

Licensing

We check directly with the regulatory agency to make sure that each casino site's license is up-to-date, and there are no negative entries on file.

Responsible gaming features

Online casinos that offer responsible gaming features such as self-exclusion or voluntary limits receive higher marks.

Reputation and user feedback

As part of our research process, we look up what independent third-party reviewers have to say about their experiences playing at each casino.